Get inTouch

Need help? Have a question? Want to report an issue? We're here to help.

General Support

Questions about CatsDojo, membership, or how things work

Technical Issues

Bug reports, platform issues, or technical problems

Community Issues

Report inappropriate behavior or community guideline violations

Submit a Support Ticket

Fill out the form below and we'll get back to you within 24 hours

Before you submit:

  • • Check our FAQ first - your question might already be answered
  • • For membership applications, use the Request Access form instead
  • • Include screenshots or error messages if reporting technical issues
  • • Be specific about what you were doing when the problem occurred

Other Ways to Reach Us

Choose the method that works best for you

📧

Direct Email

Prefer email? Send us a message directly.

hello@catsdojo.com
❓

FAQ First

Many questions are already answered in our FAQ.

Browse FAQ →
🚨

Emergency Issues

Critical security issues or urgent problems.

urgent@catsdojo.com

Our Response Times

🟢

General

24 hours

Standard questions

🟡

Technical

12 hours

Bug reports

🟠

High Priority

4 hours

Urgent issues

🔴

Critical

1 hour

Site down

Note: These are our target response times. We usually respond much faster, especially during business hours (9 AM - 6 PM PST, Monday-Friday).